Customer Support | Healthcare Assistance | Tech Support

Overview

Looking for full-time work (8 hours/day)

at $3.77/hour ($727.26/month)

Bachelors degree

Last Active

June 30th, 2026 (10 days ago)

Member Since

April 3rd, 2025

Profile Description

Hi! I'm ---------- ---------- ---------- , a dedicated and detail-oriented Healthcare Virtual Assistant with experience in patient support, insurance processing, and administrative tasks. I’ve worked with Optum Global Solutions, assisting both healthcare providers and patients with benefit eligibility, prior authorizations, billing inquiries, and prescription concerns—delivering accurate and compassionate support in a fast-paced environment.

I’m trained in HIPAA compliance and have a background in Information Technology, which allows me to efficiently handle EMR systems, databases, and digital tools. Whether it's managing patient records, updating schedules, or resolving backend issues, I make sure every task is completed with professionalism and care. I also bring creative skills to the table—I’m proficient in using Canva for marketing materials, visual content, and presentations, and I have basic experience with video editing for client communication, training materials, or social media.

Here’s what I bring to your team:
- Strong communication and problem-solving skills
- Healthcare support and admin experience
- Knowledge of insurance processes and medical workflows
- Tech skills: database management, cloud tools, Python basics
- Proficiency in Canva and video editing
- 100% commitment to data accuracy, privacy, and timely delivery

I work independently, manage my time well, and always aim to exceed expectations. Let’s collaborate to streamline your medical practice or virtual operations—while adding a creative edge when needed!