Customer Service Representative, Sales, Lead Generation - Appointment Settler

Contacting small to medium businesses and make sure to talk to Decision Maker. Determine whether they have insurance through their workplace or pay for it themselves. Prequalify interested customer. Schedule appointments with a licensed agent in the US. Contacting consumers and making them interested in attending a 90-minute presentation. Obtain information from interested customers and prequalify them. Submit this information to our team leader. Schedule an appointment Responsible for following up at least an hour or two before the scheduled appointment. Ensure that all bookings are confirmed and show up on time. Checking with customers to see if they are still interested in buying a car. Identify customers' needs Prequalify the customer and ensure to collect accurate information such as their full name, address, and contact information. Reaching out to customer for follow ups if necessary. Schedule appointments

Contacting warm leads to check if they are still interested in processing their unsuccessful transaction in online pharmacy and duty-free products. Answering inbound calls and take order and process payments both for online pharmacy and duty-free products. Identify the needs of customers and offer products and other alternatives. Help customers to successfully complete the truncation Make sure to offer and provide the right options to keep the customer happy, and always ensure to reach target sales and obtain the correct payment information.

Reaching out to small and medium-sized businesses and presenting the possibility of creating websites and optimizing them for their businesses. Responsible for discussing contracts and processes. It's important to have the correct business information, including the name of the business, the products and services offered, tagline, business hours, and contact information. Ensure that the daily sales tracker is always updated. Always make sure to achieve and exceed daily targets. Contacting warm leads to check if they are still interested in processing their unsuccessful transaction in online pharmacy and duty-free products. Answering inbound calls and take order and process payments both for online pharmacy and duty-free products. Identify the needs of customers and offer products and other alternatives. Help customers to successfully complete the truncation Make sure to offer and provide the right options to keep the customer happy, and always ensure to reach target sales and obtain the correct payment information.

Reaching out to doctor's offices to confirm if they want to renew their subscription. Make sure to verify that we have the correct information, including full name, email address, office address, and contact information. Make sure to input the correct and accurate information on the system. Updating doctor’s information in the system if there’s some changes. Ensure that customers are retained and subscriptions are renewed consistently. Always make sure to achieve and exceed daily targets.

PayPal Answering incoming calls from customers and sellers and answer queries about their transaction using PayPal. Checking the transaction of the customers on their PayPal account. Help customers with checking payments and balances on their Pay in 3 Global Account. Assisting customers in checking the status of their parcels. Handles disputes, claims, and appeal, and keep track of the status. Answering customers' concern via phone and chat and send emails if necessary. Ensure that customers receive accurate information and receive the best customer service during every call. Make sure that KPIs are achieved and exceeded at all times. Health Care Answering incoming calls and answer inquiries about eligibility, benefits, claims and appeals. Checking authorization status Send emails to customers if necessary Reaching out to providers about claims and appeals. Reaching out to another insurance provider to verify benefits and eligibility status. Verifying the status of the providers, sending lists of providers, and scheduling an appointment if necessary. Ensure that customers receive accurate information and receive the best customer service during every call. Make sure that KPIs are achieved and exceeded at all times.