Kassandra
General VA | Senior CSR / SME | Basic AI Video Creator | Senior Content Moderator
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.54/hour ($872.74/month)
High school diploma
Last Active
June 27th, 2026 (yesterday)
Member Since
April 1st, 2025
Profile Description
Dedicated Virtual Assistant and Customer Support Specialist with 10 years of experience in customer service, technical support, chat support,
Experienced in customer support, administrative assistance, appointment scheduling, CRM management, lead generation, data entry, escalation handling, social media support, and remote team collaboration. Skilled in managing customer inquiries, resolving technical issues, maintaining accurate records, and providing professional support while meeting KPIs and service goals.
Worked with global accounts including Samsung, AOL, AT&T U-verse, insurance services, e-commerce, and content moderation platforms. Familiar with remote work tools, multitasking, and maintaining productivity with minimal supervision.
Core Skills:
• Customer Service
• Virtual Assistance
• Chat Support
•
• Technical Support
• Administrative Support
• Lead Generation
• Appointment Scheduling
• CRM Management
• Data Entry
• Content Moderation
• Escalation Handling
• Remote Team Collaboration
• Problem Solving
• Communication Skills
• Time Management
• Microsoft Office
• Google Workspace
Dependable, detail-oriented, and committed to helping businesses improve customer satisfaction and daily operations through efficient and professional support.
Top Skills
Customer Support » Customer Service
Experience: Less than 6 months
Having spent more than 10yrs in the BPO industry, I developed excellent communication and problem-solving skills and one of my significant accomplishment was consistently ranked among the top performers leading to my destination as a Subject Matter Expert
Other Skills
Virtual Assistant
Experience: 6 months - 1 year
Having spent more than 10yrs in the BPO industry, I developed excellent communication and problem-solving skills. These skills, combined with my ability to multitask and prioritize, make me an ideal candidate for the virtual assistant position. And one of my most significant accomplishments was consistently ranked among the top performers leading to my designation as a Subject Matter Expert. I am confident in my ability to handle a wide range of administrative tasks, such as managing calendars, coordinating travel arrangements, and handling confidential information with utmost discretion.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 43
- Influence: 18
- Steadiness: 27
- Compliance: 26
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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