I am a detail-oriented and efficient professional with experience in sales, customer service, tax assistance, and administrative support. With a Bachelor's degree in Accountancy from Far Eastern University, I have developed strong communication, organization, and problem-solving skills. I am proficient in Microsoft Office, Google Applications, and CRM tools, allowing me to manage client interactions and data effectively. My experience includes cold calling and closing sales, assisting customers with technical troubleshooting at AT&T, processing sales orders and managing client relations at Jaybro, and handling vehicle procurement and export logistics at Akebono Co. Ltd. Currently, as a Tax Assistant, I efficiently process tax extensions for various businesses, ensuring accuracy and compliance. I thrive in fast-paced environments, adapt quickly to challenges, and am committed to delivering exceptional service and results.
Experienced in CRM management, including Salesforce and Podio, to track customer interactions, manage sales pipelines, and streamline workflows. Skilled in maintaining organized databases, improving client relationships, and optimizing business processes
Experience: 6 months - 1 year
Assisting our greatest customers with their sales orders every day and assisting the manager with any organized files and data to be put out. Familiar with various transactions when it comes to discounts, products, and the system.
Experience: Less than 6 months
Experienced as an AT&T Customer Service Representative handling a Telecommunication Account, been doing billing, troubleshooting, problem-solving, and sales. Been flexible in talking to clients from irate to kind while multi-tasking in computing the best deals for the customer. Great at doing rapport and keeping the client at ease and satisfied.
Experience: Less than 6 months
Been a cold caller in Akebono Co. LTD. had reaching out to clients and appointing meetings for business clients, and transacting with international trade of auctioned cars coming from Japan. Created an attractive page to reach out to clients and sent e-mail blasts with the best deals.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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