Customer Service Representative

Excels in organizing and coordinating schedules to optimize productivity and ensure seamless operations. Proficiency in digital calendar tools and scheduling software.

Proficiency in typing and familiarity with essential software applications, such as Microsoft Office Suite, Google Sheets, Google Forms and Jotform. Strong organizational and time management skills enable the handling of large volumes of information within tight deadlines.

An experienced Customer Service Representative with a proven track record in delivering exceptional customer experiences. Adept at resolving complex inquiries and complaints efficiently. Recognized for strong communication skills and the ability to build rapport with diverse client. Seeking to leverage these skills in a dynamic team environment to further enhance customer loyalty and operational.

Attended course at TESDA Online Program to familiarized basic accounting task, expense tracking, legal assistance, researching legal topics and drafting legal documents.

Attended courses on how to manage client's social media by using relevant platforms such as Trello, Google Drive, Canva and Later.

Learned about organizing, prioritizing, and responding to high volumes of emails to ensure efficient communication within an organization. My experience involves sorting and filtering messages, setting up automated responses, and maintaining a clutter-free inbox.

Have researched on creating and formatting documents, proofreading and editing.

Attended courses to familiarized booking flights, hotels, transportation and itinerary planning.