Hi! I’m Ashley, a dedicated Customer Support Specialist and Virtual Assistant with over 4 years of experience providing customer support through phone and
I started my career at Concentrix, where I handled a healthcare account, assisting customers with insurance-related inquiries, billing concerns, and account issues while delivering professional phone support. Most recently, I worked as a Virtual Assistant at One Click Virtual Support, where I provided
Throughout my career, I’ve developed strong communication, problem-solving, and multitasking skills. I’m reliable, detail-oriented, a fast learner, and committed to providing excellent customer experiences. I’m now looking for a long-term opportunity where I can continue to grow and make a positive impact as part of a great team. I’m currently looking for a long-term remote opportunity where I can continue to grow, contribute to a team, and provide exceptional customer support.
Skills:
* Customer Service*
Experience: 2 - 5 years
Clear and effective communication via email, phone, and chat.
Experience: 2 - 5 years
Keeping tasks and information structured and easily accessible.
Experience: 2 - 5 years
Experience: 2 - 5 years
Managing social media accounts and posts.
Experience: 2 - 5 years
Accurate input and management of data.
Experience: 2 - 5 years
Handling emails, responding to queries, and managing inboxes.
Experience: Less than 6 months
Addressing issues and finding effective solutions.
Experience: Less than 6 months
Understanding customer concerns and responding appropriately.
Experience: Less than 6 months
Addressing complaints and resolving issues in a professional manner.
Experience: Less than 6 months
Providing information clearly and concisely to customers.
Experience: Less than 6 months
Handling multiple customer inquiries simultaneously.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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