Ashley

Customer Service Representative | Virtual Assistant | Email Support

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Overview

Looking for full-time work (8 hours/day)

at $5.17/hour ($1,000.00/month)

High school diploma

Last Active

July 21st, 2026 (4 days ago)

Member Since

March 28th, 2025

Profile Description

Hi! I’m Ashley, a dedicated Customer Support Specialist and Virtual Assistant with over 4 years of experience providing customer support through phone and email.
I started my career at Concentrix, where I handled a healthcare account, assisting customers with insurance-related inquiries, billing concerns, and account issues while delivering professional phone support. Most recently, I worked as a Virtual Assistant at One Click Virtual Support, where I provided email support, resolved billing and account inquiries, managed customer concerns, and worked with Gorgias and Zendesk to deliver timely and professional support.
Throughout my career, I’ve developed strong communication, problem-solving, and multitasking skills. I’m reliable, detail-oriented, a fast learner, and committed to providing excellent customer experiences. I’m now looking for a long-term opportunity where I can continue to grow and make a positive impact as part of a great team. I’m currently looking for a long-term remote opportunity where I can continue to grow, contribute to a team, and provide exceptional customer support.

Skills:
* Customer Service* Email & Chat Support* Phone Support* Virtual Assistance* Gorgias* Zendesk* Billing & Account Management* Order Support* Microsoft Excel* Data Entry* Administrative Support

Top Skills

Experience: 2 - 5 years

Clear and effective communication via email, phone, and chat.

Experience: 2 - 5 years

Keeping tasks and information structured and easily accessible.

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Managing social media accounts and posts.

Experience: 2 - 5 years

Accurate input and management of data.

Experience: 2 - 5 years

Handling emails, responding to queries, and managing inboxes.

Experience: Less than 6 months

Addressing issues and finding effective solutions.

Experience: Less than 6 months

Understanding customer concerns and responding appropriately.

Experience: Less than 6 months

Addressing complaints and resolving issues in a professional manner.

Experience: Less than 6 months

Providing information clearly and concisely to customers.

Experience: Less than 6 months

Handling multiple customer inquiries simultaneously.

Basic Information

Age
23
Gender
Female
Website
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Address
San Jose del Monte, Bulacan
Tests Taken
IQ
Score:  117
DISC
Dominance: 34%
Influence: 18%
Steadiness: 27%
Compliance: 21%
English
C1(Advanced)
Government ID
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