I am a customer service professional with over 2 years of experience in the e-commerce industry, specializing in product inquiries and after-sales support. I have a strong background in using platforms such as Zoho Tickets, Live Chat, Zocial, Shopee, Lazada, and TikTok to efficiently manage customer interactions. Additionally, I have experience with Shopify, including creating and managing orders. In addition to my customer service expertise, I possess a solid sales background, particularly in handling bulk orders and B2B sales. I am committed to delivering exceptional service and building strong, lasting business relationships.
Experience: 1 - 2 years
I am a customer service professional with 17 months of experience in the e-commerce industry, specializing in product inquiries and after-sales support. I have a strong background in using platforms such as Zoho Tickets, Live Chat, Zocial, Shopee, Lazada, and TikTok to efficiently manage customer interactions. Additionally, I have extensive experience with Shopify, including creating and managing orders. In addition to my customer service expertise, I possess a solid sales background, particularly in handling bulk orders and B2B sales. I am committed to delivering exceptional service and building strong, lasting business relationships.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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