Reliable Virtual Assistant | Admin Support | Data Entry | Customer Service

I used Microsoft Word for creating and formatting reports, letters, and documents during my internship and work immersion. I also used it regularly during college, especially in completing assignments, school activities, and writing my thesis. I'm comfortable with formatting, inserting tables, and organizing documents for both academic and office use.

I handled customer concerns and inquiries in-person as a shopkeeper and BTDT salesman. I assisted customers with orders, answered questions, and made sure they were satisfied with the service. I also worked front desk during my work immersion, helping walk-in clients and answering basic inquiries.

As a BTDT salesman, I handled client orders from booking to delivery. I managed order processing, coordinated with dispatch teams, planned delivery routes, and ensured timely fulfillment. I also helped track stocks and followed up with customers to confirm order satisfaction.

I worked as a BTDT (Booking Today, Deliver Tomorrow) salesman where I coordinated client orders, promoted products, and helped reach sales targets. I built good relationships with customers and handled delivery schedules to meet their needs.

During my internship at Centro Mall's Admin Department and work immersion at Maramag Water District, I assisted with filing, encoding, tenant services, front desk inquiries, and compliance-related tasks. I also handled basic scheduling, coordination, and paperwork.

I used Microsoft Excel to record sales, track inventory, and organize delivery schedules during my work as a shopkeeper and BTDT salesman. I also used it in school for projects and basic data organization. I’m familiar with creating tables, using simple formulas, and formatting spreadsheets.