Jessie

Customer Support VA | Sales, Chat & Email Support| General Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.32/hour ($832.00/month)

Bachelors degree

Last Active

July 9th, 2026 (2 days ago)

Member Since

March 24th, 2025

Profile Description

Customer Support and Technical Support professional with 9+ years of experience in high-volume BPO environments, handling voice, chat, and email support for international clients. Strong background in customer service, sales support, technical troubleshooting, and escalation management.

Experienced Technical Support Supervisor who led and coached teams, monitored KPIs, and ensured consistent service quality and customer satisfaction. Skilled in CRM systems, ticketing tools, and administrative support tasks including reporting, scheduling, and documentation.

Seeking a remote Customer Support VA or General Virtual Assistant role supporting US, UK, or AU clients. Reliable in handling customer inquiries, resolving technical issues, and providing efficient back-office and client communication support in fast-paced environments.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Time Managment

Experience: 5 - 10 years

Office and Administration » Multitasking

Experience: 2 - 5 years

Other Skills

Office and Administration » Calendar Management

Experience: 6 months - 1 year

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: Davao, Davao del Sur

Tests Taken: IQ
Score: 105: DISC
Dominance: 30%
Influence: 11%
Steadiness: 40%
Compliance: 19%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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