Virtual Assistant with Web Design & SMM, Healthcare CSR Experience

Overview

Looking for full-time work (8 hours/day)

at $2.48/hour ($480.00/month)

Bachelors degree

Last Active

July 1st, 2026 (24 days ago)

Member Since

March 23rd, 2025

Profile Description

Detail-oriented Virtual Assistant with hands-on experience in Google Workspace (Docs, Sheets, Slides, Drive, Calendar, Gmail) for seamless administrative support and task management. Proficient in Canva for creating and editing visual content.

I bring one year of experience as a Customer Service Representative in the healthcare industry, supporting members at UnitedHealthcare. Skilled in handling high-volume customer inquiries via chat, email, and calls while maintaining accuracy, professionalism, and HIPAA compliance. Experienced in resolving insurance-related concerns, updating member information, and documenting interactions thoroughly.

Experienced in WordPress and Shopify web design, ensuring responsive and visually appealing websites. Proficient Social Media Manager with experience in content creation, scheduling, audience engagement, review management, and email handling across multiple platforms.

Adaptable, quick learner, and flexible — eager to take on new challenges and expand skills. Strong time management and problem-solving abilities, ensuring efficient operations and enhanced online presence.

Core Skills

-Customer Support (Healthcare & E-commerce)
-Chat, Email & call Support Management
-HIPAA-Compliant Customer Service
-Google Workspace (Docs, Sheets, Slides, Calendar, Drive)
-WordPress & Shopify Web Design
-Social Media Content Creation & Scheduling
-Review Management & Customer Engagement
-Email Management (Gmail)
-Time Management & Administrative Support
-Adaptability & Willingness to Learn