Medical Virtual Assistant | Mental Health Medical Biller

Appointment Scheduling & Calendar Management – Managing provider calendars, reducing no-shows, and coordinating patient appointments.

Mental Health Billing – Accurate claims submission, denial management, and follow-ups to ensure timely reimbursements Claims Submission & Payment Posting – Electronic claims filing, EOB posting, and account reconciliation

Leading a team of authorization specialists, ensuring timely and accurate processing of prior authorizations for medical procedures, medications, and treatments. Developed and enforced policies to streamline the authorization process, reducing turnaround times and improving service levels. Ensured adherence to HIPAA, insurance guidelines, and company protocols, minimizing errors and enhancing regulatory compliance.

Experienced Healthcare Team Leader with over six years in the US healthcare industry, specializing in claims processing, insurance verification, prior authorizations, and benefits coordination. Skilled in team management, regulatory compliance (HIPAA), and process improvement, with a proven track record of enhancing operational efficiency and client satisfaction. Adept at cross-functional collaboration, workflow optimization, and leading high-performing teams.