James

Virtual Assistant | Customer Support & Task Management Exper

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($912.00/month)

Bachelors degree

Last Active

July 14th, 2026 (3 days ago)

Member Since

March 21st, 2025

Profile Description

Hi, I’m ---------- ! With over 5 years of experience in customer service, billing support, and executive assistance, I help busy entrepreneurs stay organized and stress-free. My background in BPO and healthcare support gave me the skills to handle high-volume tasks with accuracy, professionalism, and empathy. It's the same skills I now use as a Virtual Assistant.
Here’s what I can do for you:

? Inbox & Calendar Management – keeping your schedule organized and ensuring no important message is missed.

? Client Communication & Follow-Ups – building stronger relationships by handling client interactions with care.

? Task Coordination & Documentation – making sure projects move forward smoothly and details are recorded accurately.

? Research & Data Entry – delivering reliable information and keeping databases organized.

? Problem-Solving Under Pressure – staying calm, resourceful, and proactive when challenges arise.
What sets me apart? I don’t just complete tasks — I anticipate needs, find solutions, and make your day easier. My goal is to give you back valuable time so you can focus on growing your business.
If you’re looking for a VA who is reliable, detail-oriented, and trained to deliver top-notch support in fast-paced environments, I’d love to help lighten your workload.

Top Skills

Customer Support

Experience: 2 - 5 years

Assisted customers in placing, tracking, and providing after sales customer support. Proficient in multi-channel support including chat, email, and phone. Skilled in maintaining professionalism while assisting customers with billing, technical support, and product concerns.