Dedicated and results-oriented Customer Service Specialist with over 3 years of experience in the BPO industry, including 6 months in back-office operations. Skilled in handling complex customer inquiries and grievances with empathy, patience, and efficiency. Strong communicator with proven problem-solving abilities and a keen attention to detail. Known for maintaining professionalism in high-pressure environments and delivering consistent, high-quality service across voice and chat support. Looking to grow within a dynamic organization where I can contribute to customer satisfaction and operational excellence.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
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