Anne

Virtual Assistant

Verified

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Overview

Looking for part-time work (6 hours/day)

at $5.79/hour ($840.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

March 16th, 2025

Profile Description

A dedicated and detail-oriented freelancer with extensive experience as Technical Support and Virtual Assistant. Proficient in troubleshooting, system maintenance, and providing end-user support. Passionate about leveraging technology to solve problems, optimize workflows, and enhance user experiences.
Expert in managing clients’ calendars, scheduling meetings, and appointments. Adept in drafting and editing emails, memos, reports, and presentations, trained t handle e a variety of administrative and executive tasks on a timely manner. Trusted to manage sensitive company information ensuring information be kept confidential. Possesses strong problem-solving and critical thinking skills, ensuring customers and clients are well taken care of and consistently achieving customer satisfaction and loyalty.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Diagnose software or hardware issues on customers’ mobile phones, laptops, tablets, smartwatches and home internet routers Resolve network issues and providing timely and accurate updates, alerts and customer feedback. Troubleshoot and assist customers how to navigate their devices to ensure their devices are activated and set up properly. Handle various roles within different departments in the company such as Customer Care and Sales, and Loyalty or Retention. Ensure that the company and the customers’ information be kept confidential. Software Tools and Applications used: ACSS Workhub CCC (Customer Contact Center) Techsee TRG Slack Cisco Jabber Cisco Webex

Office and Administration » Data Entry

Experience: Less than 6 months

Encode customers/patients’ accurate information in the healthcare company database Ensure that the company and the customers’ personal and medical information be kept confidential. Collaborate and team up with co-workers in achieving objectives while maintaining professionalism within the organization. Software Tools and Applications used: Outlook Google Sheets Microsoft Excel Zoho Forms

Virtual Assistant

Experience: 1 - 2 years

Manage clients’ calendars, scheduling meetings, and appointments. Draft and edit emails, memos, reports, and presentations. Handle a variety of administrative and executive tasks on a timely manner. Manage sensitive company information ensuring information be kept confidential. Manage the company’s sales and inventory Bookkeeping, compiling company expenses, payroll, and invoice Software Tools and Applications used: QuickBooks Outlook Microsoft Teams Skype

Other Skills

Accounting » Quickbooks

Experience: Less than 6 months

Marketing » CRM

Experience: Less than 6 months

Office and Administration » Google Workspace

Experience: Less than 6 months

Office and Administration » Microsoft Outlook

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Iloilo City, Iloilo

Tests Taken: IQ
Score: 130: DISC
Dominance: 52%
Influence: 8%
Steadiness: 28%
Compliance: 12%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”