Jerie

Telehealth Patient Care Coordinator |Medical Administrative Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

High school diploma

Last Active

June 29th, 2026 (12 days ago)

Member Since

March 14th, 2025

Profile Description

Medical Healthcare Virtual Assistant | Telehealth Patient Support | Patient Care Coordination

I am an experienced Medical Virtual Assistant specializing in telehealth patient support and healthcare coordination. I assist patients with medication inquiries, prescription follow-ups, appointment scheduling, and documentation while ensuring excellent patient care and communication.

In my role supporting a telehealth weight management program, I regularly:

• Assist patients with medication concerns, dosage questions, and side effects
• Coordinate with clinicians and pharmacies regarding prescriptions
• Handle subscription billing, renewals, and cancellations
• Document patient interactions and maintain accurate records
• Schedule appointments and clinical callbacks
• Resolve shipment issues and prescription delays
• Provide compassionate support to patients experiencing medical concerns

I am experienced in handling high-volume patient interactions while maintaining professionalism, empathy, and confidentiality.

Skills include:

Telehealth Patient Support

Medical Documentation

Appointment Scheduling

Prescription Coordination

HIPAA Compliance Awareness

CRM and Ticketing Systems
<8efe80624d780eba0c6493ec45140364>Email and Phone Support

I am highly organized, detail-oriented, and passionate about helping healthcare teams provide excellent patient care remotely.

CORE SKILLS

Telehealth Patient Support
Medical Documentation
Patient Communication
Appointment Scheduling
Prescription Coordination
Billing & Subscription Support
CRM Case Management
Conflict Resolution
Customer Care in Healthcare

ADDITIONAL SKILLS
HIPAA Awareness

Telehealth Support

Patient Care Coordination

Prescription Processing

Medical Intake Assistance

Electronic Medical Records (EMR)

TECHNICAL SKILLS & SETUP

CRM & Call Handling Systems
Zendesk | HubSpot | RingCentral

VoIP & Communication Tools
Zoom | Google Meet | VoIP Phone Systems

Productivity Tools
Microsoft Office | Google Workspace

AVAILABILITY

Remote | Full-Time | Flexible Schedule

Top Skills

Experience: 2 - 5 years

Experience: 1 - 2 years

Other Skills

Experience: 6 months - 1 year

Experience: Less than 6 months

Basic Information

Age
22
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
None
Government ID
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