Christine
Billing analyst :escalation Manager
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
July 1st, 2026 (7 days ago)
Member Since
March 8th, 2025
Profile Description
Experienced Customer Service Escalation Manager with over 2.5 years of hands-on expertise in handling complex customer concerns within the banking sector. Skilled in managing high-stress situations, resolving escalated complaints efficiently, and ensuring a positive customer experience through strong communication and problem-solving abilities.Additionally, a proficient Billing Associate with 1 year of experience in financial operations, including invoicing, reconciliations, and payment tracking. Solid exposure to accounting principles, maintaining accuracy in financial records, and supporting audit readiness.
Top Skills
Accounting » Financial Accounting
Experience: 1 - 2 years
Strong attention to detail and commitment to financial accuracy in billing and account maintenance.
Customer Support » Customer Service
Experience: 1 - 2 years
Addressing complex complaints and various issues raised by customers.
Accounting » Accounts Receivable » Billing
Experience: 6 months - 1 year
Handling monthly invoices, Accessing Microsoft dynamics 365 .Provisioning IT services for offices.
Other Skills
Customer Support » Sales Support » Account Retention
Experience: 1 - 2 years
Office and Administration » Account Management
Experience: 6 months - 1 year
Accounting » Invoicing
Experience: 1 - 2 years
Customer Support » Customer Relationship Management
Experience: Less than 6 months
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Metro manila, NCR
- Tests Taken
- IQ
- Score: 102
- DISC
- Dominance: 31%
- Influence: 15%
- Steadiness: 25%
- Compliance: 29%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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