I have nearly a year of experience as an Insurance Virtual Assistant, primarily focused on quoting various personal lines insurance products such as homeowners, auto, and flood coverage. In this role, I support agents by running accurate and timely quotes through different carrier platforms, ensuring that each client receives the best possible coverage options. I work efficiently in a remote setting, handling multiple quote requests, coordinating with agents and underwriters, and adapting quickly to various quoting systems and carrier guidelines. My ability to work independently, stay organized, and communicate clearly has allowed me to consistently provide high-quality support while maintaining strict confidentiality and compliance standards.
Experience: 2 - 5 years
Quoted a wide range of personal lines insurance including homeowners, auto, and flood coverage, ensuring clients received accurate and competitive rates. Proficient in generating and completing ACORD forms for new policies, endorsements, and renewals. Managed re-shopping of quotes for existing clients, analyzing market options to secure the best coverage and pricing based on changing needs. Worked independently to handle the end-to-end quoting process, from intake to delivery, while maintaining a high level of accuracy and customer service. Built and maintained strong client relationships through clear communication, attention to detail, and consistent follow-up. Adapted quickly to multiple insurance carriers' quoting systems and requirements, maintaining compliance and meeting all deadlines.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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