Ronald

Virtual Assistant/Admin Assistant/Customer Service

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

High school diploma

Last Active

June 30th, 2026 (15 days ago)

Member Since

March 6th, 2025

Profile Description

Detail-oriented customer service professional with over three years of experience providing comprehensive support to business owners, administrators and end users. Proven track record of managing business accounts services efficiently and maintaining strict confidentiality. Strong organizational skills coupled with excellent communication abilities to coordinate with business administrators to help them manage their business accounts.
In the dynamic environment of telecom customer support, my skills in telephone support have been instrumental in managing high volumes of calls and engaging effectively with clients. My focus remains on building sustainable relationships and driving resolutions that align with our customers' needs. The goal is to consistently deliver solutions that not only meet but exceed expectations, fostering trust and loyalty within our customer base.

Top Skills

Customer Support » Sales Support

Experience: 1 - 2 years

contacting leads who have signed up on our Facebook page to gather their information, scheduling appointments, and following up with them to provide options, prices, and quotes based on their preferences and needs. I also update their status in the pipeline stages and document all relevant information and requests.

Customer Support » Customer Service

Experience: 5 - 10 years

I have a total of 6 years of experience in customer service. I love customer support, and I always received rewards and performance bonuses for going beyond the set metrics. You can rely on me in customer service, providing the best service possible, and who always strives for excellence to make my clients and customers satisfied, fostering trust and loyalty so that they will be able to recommend my service and the company.

Other Skills

Office and Administration » Administrative Support

Experience: 2 - 5 years

My work experience is purely customer service, but outside of work I am managing a Bible Center where I plan and organize our church activities and records. I am proficient using Google Suite to manage tasks in an effective and timely manner.

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: San Mateo, Rizal

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”