Irish

Virtual Assistant | Amazon Case Expert | Amazon Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

July 7th, 2026 (7 days ago)

Member Since

March 4th, 2025

Profile Description

I've worked in Amazon e-commerce for nine years, and my areas of expertise are MFN and FBA. I'm familiar with Amazon seller central and an expert in handling case management as I work hand in hand with the escalation team.

Top Skills

E-Commerce » Amazon

Experience: 5 - 10 years

E-Commerce » Amazon » FBA

Experience: 5 - 10 years

I have experience of FBA for 9 years.

Professional Services » Legal Services » Case Management

Experience: 5 - 10 years

I am proficient at utilizing Trello and Jira. Held training sessions to improve the team's effectiveness in case management and addressing escalation issues for sellers. I was given a promotion to the escalation team, which deals with sellers' challenging issues and significant requests. I worked closely with the operations manager, IT, and international team members to manage seller's account. I have extensive experience managing cases, particularly those involving reimbursement claims.