Roan
Virtual Assistant |Admin & Customer Support | E-commerce Spe
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.43/hour ($1,440.00/month)
Bachelors degree
Last Active
July 18th, 2026 (4 days ago)
Member Since
February 28th, 2025
Profile Description
Hi, I'm
I’m a reliable and detail-oriented Virtual Assistant with 6+ years of experience in customer service, technical support, sales, social media management, and e-commerce listing. I help business owners stay organized, manage daily operations, and deliver excellent customer experiences.
I’ve worked with international clients in tech, telecommunications, healthcare, and online retail handling support, admin tasks, and product listings with accuracy and professionalism.
Skills & Experience:
-General Virtual Assistant
-Executive Virtual Assistant
-Shopify / eBay / WooCommerce Product Listing
-Customer Support (Phone, Chat,
-Technical Support & Troubleshooting
-Social Media Management
-CRM: Salesforce, Citrix, Amazon Connect, Avaya
-Order Processing, Labels & ShipStation
-Canva Graphics & Reels Upload
-Data Entry & Admin Tasks
What I Can Help You With
-Manage product listings and updates
-Assist customers with inquiries and tech issues
-Handle
-Create basic graphics, banners & social media uploads
-Track orders, prepare invoices & support your backend operations
-Provide fast, reliable, and high-quality VA support
If you need a dependable VA who can multitask, communicate well, and deliver consistent results, I’m here to help. Let’s work together!
Top Skills
E-Commerce » Ebay » Listing Management
Experience: 1 - 2 years
I managed and optimized Shopify and eBay listings from product research and photo editing to inventory tracking and customer support ensuring accurate, high-quality listings. Known for accuracy, efficiency, and reliability, I consistently supported smooth store operations and maintained strong performance.
Customer Support » Sales Support
Experience: 2 - 5 years
I handled international inbound support for Verizon Soluto and McAfee, providing technical troubleshooting, product assistance, and high-conversion upsells earning Top Seller awards for both accounts. I consistently maintained strong KPIs while documenting cases in Salesforce and Citrix, supporting leadership with reports, and mentoring new hires as a Peer Advisor.
Office and Administration » Executive Assistance
Experience: 6 months - 1 year
I assist an auto shop specializing in custom Volkswagens by managing customer emails, orders, complaints, and shipping tasks through ShipStation, while also updating contacts, photos, banners, and WooCommerce listings. I handle PayPal and iPOSPay invoices, provide login support to other VAs, and process their salaries to keep daily operations running smoothly.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
I handled international inbound support for Verizon Soluto and McAfee, providing technical troubleshooting, product assistance, and high-conversion upsells earning Top Seller awards for both accounts. I consistently maintained strong KPIs while documenting cases in Salesforce and Citrix, supporting leadership with reports, and mentoring new hires as a Peer Advisor.
Office and Administration » Data Entry
Experience: Less than 6 months
Newly transitioning into Data Entry with a demo role completed, bringing strong skills in accuracy, typing speed, and organization. With experience updating CRMs, processing customer data, and preparing reports from my sales background, I’m confident in delivering clean, reliable, and on-time results. Detail-oriented, fast learner, and ready to take on data entry tasks with precision.
Customer Support » Customer Service
Experience: 2 - 5 years
Dedicated and empathetic customer support representative with a strong track record in voice and chat service. Expert in resolving inquiries and providing tailored solutions to enhance customer satisfaction while maintaining composure in high-pressure situations.
Design » Graphic Design » Canva
Experience: 1 - 2 years
I create engaging infographics and Reels in Canva for Instagram while managing and optimizing product listings, encoding new items, and responding to customer inquiries to ensure timely, professional engagement.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dasmariñas, Cavite
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 34%
- Influence: 10%
- Steadiness: 33%
- Compliance: 23%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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