Hello! I'm Jovelyn a Telesales and Billing Specialist. I am a dedicated and hardworking professional with experience in billing, telesales, customer service, and a product promotion. I am responsible for preparing invoices, processing customer payments, and maintaining accurate billing records while ensuring that all charges and account updates are properly handled.
I have experience communicating with customers regarding billing concerns, payment follow-ups, and account verification. I also manage and respond to customer messages from 21 product pages using Pancake Platform for USA Market. My responsibilities include confirming customer orders, providing product information, follow up on leads, and assisting customers with payment and delivery concerns.
In addition, I have experience promoting Agricultural Products to Local customers, handling inquiries, explaining product benefits, processing orders, and building strong relationships with the customers, distributors, and business partners. I am skilled in customer communication, multitasking, sales support, and maintaining positive customer relationships.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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