Helping property owners save time, reduce vacancies, and keep their rental operations running efficiently is what I do best.
I help property owners streamline operations, reduce vacancies, and deliver an exceptional tenant experience. With over 3 years and 6 months of experience in property management and leasing, I've managed the full leasing cycle—from marketing vacancies and screening applicants to preparing leases, coordinating move-ins, and maintaining strong tenant relationships.
I've handled 100+ tenant, prospect, and leads communications weekly, coordinated maintenance with 90%+ of work orders scheduled within 24 hours, maintained 99% accurate property records, and managed rental applications, renewals, inspections, notices, invoices, and day-to-day administrative operations. I'm proficient in Buildium, AppFolio, Follow Up Boss, MLS, Zillow, Google Workspace, Microsoft Office, and Canva.
I'm proactive, detail-oriented, and dependable, taking ownership of every task to keep properties running efficiently while allowing property owners and investors to focus on growing their business. If you're looking for someone who communicates professionally, solves problems proactively, and adds value from day one, I'd be excited to join your team.
Experience: 2 - 5 years
In my 3 years and 6 months as a Real Estate Virtual Assistant, I gained hands-on experience in tenant communication, property listing, appointment scheduling, and administrative support. I worked directly with rental owners to ensure smooth daily operations and efficient communication with both tenants and vendors. I also utilized property management software, including Buildium, AppFolio, Zillow, and MLS, to streamline processes, ensuring accuracy and timely follow-up on maintenance and leasing requests.
Experience: 1 - 2 years
As a dedicated Technical Support Specialist with over 2 years of experience, I bring a comprehensive skill set in diagnosing, troubleshooting, and resolving technical issues while ensuring a positive customer experience. My technical expertise, paired with strong communication and problem-solving abilities, enables me to efficiently support a diverse range of customers and provide timely solutions in fast-paced environments.
Experience: 6 months - 1 year
As a Retention Specialist with over a year of experience, I am adept at managing customer relationships, ensuring satisfaction, and employing effective strategies to prevent cancellations. My ability to communicate persuasively, identify customer concerns, and offer tailored solutions has allowed me to successfully retain clients and improve customer loyalty. I focus on delivering exceptional service that fosters long-term relationships and enhances brand loyalty.
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