I have a wide variety of skills dealing with customers when I worked in retail stores in Canada for several years and also worked at a Call Center based in Cebu. I have done online work as well as an Operations Manager based in Texas handling 16 Agents and Client Relations. The job includes Agent attendance, informing Clients if their Agent called in sick, training and orienting new Agents, Billing, Payroll, Agent's Performance, Reporting, and Contracts for new Clients.
Having the chance to live in Canada, it is an advantage for me to be able to relate and communicate better.
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