Operations and Trust & Safety professional with 8+ years of experience in high-volume content moderation, policy enforcement, CRM case management, and remote client operations. Proven ability to maintain 99–100% QA accuracy, exceed 120%+ productivity targets, and process up to 300+ daily moderation cases in SLA-driven environments. Experienced in ticket resolution, escalation handling, compliance monitoring, root cause analysis, and workflow optimization across global remote teams. Recognized for driving measurable operational improvements through structured reporting and continuous process enhancement.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.