Financial Services and Marketing Professional

I have extensive experience in the banking and financial services industry, having worked at Landbank of The Philippines and EastWest Bank. At Landbank- Digos City Branch, I have been responsible for product marketing, client assistance and service, as well as managing bank account openings and handling cash and check deposits. I also handled check clearing and ATM terminal maintenance. Prior to this, I worked at EastWest Bank in Davao City, where I gained experience in product marketing, insurance policy promotion, and advertising. Additionally, I was involved in human resource management, including hiring personnel for the division. My skills encompass a strong background in marketing, customer service, financial operations, and human resource management.

Proven track record in delivering exceptional customer service within the banking industry, with experience at Landbank of the Philippines and EastWest Bank. At Landbank – Digos Branch, I focused on client onboarding, assisting with account openings, and ensuring smooth, responsive support for deposits, transactions, and banking services. I consistently addressed customer needs with efficiency and professionalism. At EastWest Bank – Davao, I engaged clients through personalized product recommendations, insurance promotions, and service-focused marketing initiatives. My work has always centered on building trust, satisfaction, and long-term customer relationships.

Since 2015, I’ve worked as a part-time illustrator, creating character designs, storyboards, and branding visuals. Skilled in Procreate, Photoshop, and Clip Studio Paint, I blend technical precision with storytelling to produce thoughtful, engaging artwork. I’m detail-oriented, collaborative, and passionate about the creative process from concept to final render.

Served in administrative and support roles within the banking sector, functioning as a secretary and assistant to department heads at Landbank and EastWest Bank. Handled client communications, scheduled appointments, prepared documents, and supported daily branch operations. Also assisted in HR tasks, marketing coordination, and internal team support, ensuring smooth workflow and professional service delivery.