Bonna

Virtual Assistant | Customer Support & Sales | Admin Skills

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $1.99/hour ($384.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (3 days ago)

Member Since

February 17th, 2025

Profile Description

I’m a dedicated Virtual Assistant and Customer Support Specialist with experience in appointment setting, sales, and handling customer inquiries across different industries. I’m familiar with tools like V ---------- , 3CX, Bluerock, Forth, and RingCentral, and I’m confident in managing both inbound and outbound communications. I can handle multitasking, manage CRM systems, respond to chats or emails, and assist with backend admin tasks. I’m fluent in English and Tagalog, a fast learner, and flexible with time zones, including graveyard shifts. I always aim to deliver a smooth, professional experience for clients and their customers.

Top Skills

Office and Administration » Communication

Experience: 1 - 2 years

Gained communication skills through BPO experience, handling client calls, chats, and emails in a clear and professional manner.

Office and Administration » Organization

Experience: 1 - 2 years

I’ve handled a variety of admin tasks that required strong organizational skills, such as managing calendars, tracking tasks, and keeping digital files and records properly arranged using tools like Google Drive and Trello.

Office and Administration » Time Managment

Experience: 1 - 2 years

I manage tasks efficiently, meet deadlines, and stay organized while handling multiple responsibilities independently.

Other Skills

Real Estate » Appointment Setting

Experience: 1 - 2 years

I have experience handling appointment setting for both sales and support campaigns. I managed calendars, confirmed availability with clients, and scheduled follow-ups through calls, emails, and CRM tools.

Customer Support » Customer Service

Experience: 1 - 2 years

I’ve handled customer service tasks both through phone and chat support in previous roles, assisting clients with inquiries, processing requests, and resolving concerns in a clear and respectful manner. I’m experienced in managing CRM tools and maintaining a positive tone while addressing different customer needs efficiently and professionally.

Customer Support » Active Listening

Experience: 1 - 2 years

I practice active listening to clearly understand tasks and respond accurately, especially during calls, meetings, and client interactions.

Office and Administration » Tech-Savvy

Experience: 1 - 2 years

I’m skilled in using Google Docs, Sheets, Gmail, and other online tools. I learn new systems quickly, manage digital tasks smoothly, and can troubleshoot basic tech issues with ease.

Basic Information

Age: 22

Gender: Female

Website: Sign Up with Pro Account to View

Address: Kalibo, Aklan

Tests Taken: IQ
Score: 117: DISC
Dominance: 38%
Influence: 15%
Steadiness: 15%
Compliance: 32%

Government ID: Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”