Melquisedec

General Virtual Assistant/ Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

February 9th, 2025

Profile Description

Hello! I hope you're having a Wonderful day. My name is ---------- Roño, an experienced Customer Service Representative (via Phone, Email, and Chat) and Virtual Assistant. I hold a Bachelor's degree in Information Technology from Don Honorio Ventura state University and bring over 4 years of experience to the table.


My Skills:
* Typing speed of 70 words per minute
* Capable of handling up to five concurrent conversations
* Committed to maintaining accurate client information
* Proficient in answering calls, responding to emails, and resolving issues through chat
* Exceptionally well-organized
* Ability to work both independently and in teams
* Quick to learn new procedures and follow instructions
* Skilled at identifying issues and implementing solutions
* Displaying initiative and taking responsibility for my work
* Excellent communication and listening skills
* Dependable, adaptable, dedicated, honest, patient, and reliable
* Always punctual and with perfect attendance
My Usual Areas of Work:
* Chat, Email, and Phone Support
* Managing Social Network Profiles
* Amazon Account Support
* Email Organization
* Virtual Assistance
* Editing Videos, Images, Reels, and Shorts


My Proficiency:
* Microsoft Applications: Word, Excel, PowerPoint, Outlook, Edge, OneNote
* Google Tools: Search, Drive, Docs, Sheets, Ads
* Messaging Apps: Telegram, WhatsApp, Skype, Teams, iMessage, Google Chat
* CRM Tools: Salesforce, Hubspot, Zoho, Zendesk
* E-commerce Platforms: Shopify, Amazon
* Editing Tools: Canva, Photoshop, Capcut, DaVinci, Adobe
Delivering World-Class Service with a Personal Touch.

Top Skills

Experience: 2 - 5 years

I optimize my time working as a customer support representative by targeting overtime pay and monthly incentives. I consistently met daily performance metrics to secure monthly bonuses reliably. I achieved the rank of top 13 customer support representative globally at a TELCO company and recently earned the position of Top 2 customer support (Chat). I rate myself as for because I believe that there's always room for improvement.

Other Skills

Basic Information

Age
25
Gender
Male
Website
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Address
San Simon, Pampanga
Tests Taken
IQ
Score:  133
Government ID
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