I have been in the BPO industry for almost 5 years now working under a US healthcare account graveyard shift. I have been working at home while staying in this company. I strongly believe in my that I have a strong communication skills, Time management, Problem solving due to the nature of my work, Proficient in technology, I have knowledge in medical terminology, Deep understanding in HIPAA and have keen attention to details. Other desirable skills I have is medical Billing and coding, Research skills and deep understanding in insurance benefits and eligibility verification
Experience: Less than 6 months
Given my years of experience in the BPO industry, It has always been the nature of my work, Doing this everyday made me sharpen this skill and I am very concise and precise and i know how to probe questions to get the exact information.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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