Overview
Looking for full-time work (8 hours/day)
at $2.49/hour ($480.00/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
February 6th, 2025
Profile Description
Dialer & IT Support Specialist | Campaign Management | Technical Support Expert
Experienced in handling dialer operations, managing campaigns, and providing IT support to optimize business efficiency. Skilled in Five9 and VICI Dialer management, including monitoring, troubleshooting, and campaign administration. Adept at searching for new campaigns, workforce management, and staffing analysis, ensuring seamless operations.
Proficient in hardware and software troubleshooting, networking, and remote assistance, offering technical support to agents and subcontractors. Strong background in PC troubleshooting, phone configuration (WEB & SIP), SAGE payment processing, and IT helpdesk support.
Expertise in operating system development, sales audit, process analysis, and statistics reporting using spreadsheets. Knowledgeable in DNC (Do Not Call) & DNE (Do Not
Additionally skilled in Canva and CapCut for creative tasks. Dedicated to optimizing campaign performance, ensuring smooth dialer operations, and enhancing system efficiency through data-driven insights and IT expertise.
Top Skills
Other Skills
Customer Support » IT
Experience: 2 - 5 years
Manage campaign. Manage Dialer. Remote technical assistant. Responsible for statistics reporting, sales audit, process analyst, and other I.T. tasks which involves documentation using spreadsheets like: ●Daily statistics reports and Executive Summary ●Workforce management and Staffing analysis ●Systems Analysis and Design ●Product Audit ●Audit Sales ●Process Analyst ●Sub-cons Low Performance Processor
Design » Graphic Design » Canva
Experience: 1 - 2 years
I create Canva design and layouts
Software » Network Administration » Network Monitoring
Experience: 2 - 5 years
Responsible for VICI dialer, hardware and software helpdesk, troubleshooting and networking. Knowledgeable in Linux and Windows. ●Monitoring and managing VICI dialer ●DNC(Do Not Call) and DNE (Do Not Email) Processor ●Administering company account (login accounts and other project management accounts, including set up and deactivation) ●Assist Agents for technical issues ●Tickets Respondent ●PC troubleshooting ●Operating System Development ●Phone Configuration (WEB and SIP Phone) ●SAGE Payment processor ●Hardware (Network) and Software Helpdesk ●I.T Support to subcontract
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Margosatubig, Zamboanga del Sur
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 43%
- Influence: 19%
- Steadiness: 21%
- Compliance: 17%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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