Monica

Team Leader with Administrative Management

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.47/hour ($1,440.00/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

February 3rd, 2025

Profile Description

Highly skilled and reliable professional with extensive experience in collections, customer service, telemarketing, lead generation, and lead campaign management. Proven ability to lead and support teams while also excelling in hands-on administrative and virtual support tasks. Strong background in managing CRM systems, email correspondence, scheduling, data entry, reporting, and customer support, with a focus on improving workflows and operational efficiency in remote environments. Adept at monitoring campaign performance, implementing lead generation strategies, and ensuring excellent client and customer interactions. Seeking a Team Lead or Virtual Assistant role where leadership, organization, and execution skills can contribute to business success.

Top Skills

Experience: 10+ years

Manage and guide teams towards achieving company goals. I've led teams in collections, customer service, and telemarketing, ensuring smooth operations and high performance. This also includes managing workflows, coordinating with different departments, and ensuring efficiency in remote environments.

Other Skills

Experience: 5 - 10 years

I understand sales psychology and customer engagement, which are useful when handling outreach, appointment setting, and follow-ups.

Experience: 10+ years

Recording and analyzing data to generate performance reports, sales summaries, and customer insights.

Experience: 10+ years

Organizing schedules, booking meetings, and responding to emails efficiently. You’ve handled customer inquiries and follow-ups. Essential for scheduling appointments, setting reminders, and ensuring effective time management

Experience: 10+ years

Prioritizing and handling multiple tasks efficiently. In my past role, I juggled team supervision, customer interactions, and campaign management.

Experience: 2 - 5 years

Handled overdue payments, negotiating settlements, and following up with customers. Valuable for billing, follow-ups, and accounts management.

Basic Information

Age
39
Gender
Female
Website
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Address
Bamban, Tarlac
Tests Taken
IQ
Score:  135
DISC
Dominance: 53%
Influence: 10%
Steadiness: 6%
Compliance: 31%
English
B2(Upper Intermediate)
Government ID
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