Ricardo
Administrative Support & Automation | CRM & Customer Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelors degree
Last Active
June 30th, 2026 (7 days ago)
Member Since
February 1st, 2025
Profile Description
I help businesses streamline operations, organize workflows, and eliminate repetitive tasks through smart systems and automation.
With 4+ years of experience in customer support and QA, I’ve developed a strong eye for process improvement, data accuracy, and efficiency. I’ve supported high-volume environments handling 80+ interactions daily while maintaining 95%+ customer satisfaction.
Now, I focus on operations—helping teams stay organized, manage CRMs effectively, and automate manual work.
What I can help with:
CRM setup & management (GoHighLevel, HubSpot)
Workflow automation (Zapier, Make)
Scheduling & dispatch coordination
Pipeline tracking & reporting (Google Sheets, Airtable)
SOP creation & process optimization
Top Skills
Marketing » GoHighLevel
Experience: 6 months - 1 year
Building funnels, managing pipelines, setting up automation workflows, email/SMS follow-ups, and lead tracking inside the GoHighLevel platform.
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Detail-oriented QA specialist experienced in auditing customer interactions and CRM data to ensure accuracy, compliance, and SOP adherence. Skilled in identifying trends, spotting errors, and delivering actionable feedback to improve performance and customer experience. Proficient in QA scorecards, KPI tracking, and process optimization to drive consistent quality improvements.
Other Skills
Basic Information
- Age
- 24
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 41%
- Influence: 26%
- Steadiness: 11%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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