Shopify • Amazon VA • General Virtual Assistant • Web Developer

I worked as an Amazon Virtual Assistant and helped manage daily tasks for Amazon seller accounts. My responsibilities included product research, inventory monitoring, customer support, and product listing optimization. I used tools like Keepa and SellerAmp to find profitable products and check sales trends, ROI, and competition. I also updated product listings by improving titles, descriptions, bullet points, and keywords to increase visibility and sales. I handled customer messages, order issues, returns, and refunds while maintaining good customer service. In addition, I monitored inventory levels to avoid out-of-stock products and kept spreadsheets and reports organized. I am detail-oriented, organized, and able to work independently while meeting daily tasks and deadlines.

As a General Virtual Assistant at Mirold Joseph, a leading firm specializing in administrative support and project management services, I managed diverse administrative tasks to enhance operational efficiency and streamline processes. I developed and implemented organizational systems that improved document retrieval times by 30%, effectively orchestrating communication between departments to ensure alignment on project goals. Additionally, I spearheaded the scheduling and coordination of client meetings, which contributed to a 25% increase in client satisfaction scores by enabling timely responses and follow-ups. My role required a keen focus on detail, allowing me to maintain accurate records and manage data entry for over 200 clients, ensuring complete compliance with company standards. Notably, I successfully executed a project to overhaul the company's digital filing system

As a Social Media Manager, I helped businesses grow their online presence by managing daily social media activities and creating engaging content. My responsibilities included creating posts, writing captions, scheduling content, and responding to messages and comments. I managed platforms such as Facebook, Instagram, and TikTok to maintain active and professional accounts. I also monitored engagement, tracked performance, and helped improve audience reach through consistent posting and creative content strategies. In addition, I used graphic design and video editing tools to create promotional content, reels, and branded materials. I am organized, detail-oriented, and able to manage multiple tasks while maintaining brand consistency and meeting deadlines.

As an E-commerce Shopify Web Builder, I helped create and manage online stores using Shopify. My responsibilities included designing responsive and user-friendly websites, customizing store layouts, uploading products, organizing collections, and optimizing product pages. I also managed website content, banners, navigation menus, and basic SEO to improve the customer shopping experience and increase store visibility. In addition, I assisted with installing apps, setting up payment methods, and ensuring the website worked properly on both desktop and mobile devices. I collaborated with clients to create modern and professional online stores that matched their brand identity and business goals. I am detail-oriented, creative, and capable of managing multiple website tasks while meeting deadlines and maintaining high-quality work.

Web Development, Custom CDeveloped and maintained responsive web applications with booking and payment integration using React and TypeScript, delivering seamless user experiences and efficient transaction workflows. Built dynamic and reusable UI components, integrated REST APIs, and optimized application performance for scalability, speed, and reliability across multiple devices and browsers. Implemented secure payment gateway integrations and real-time booking systems, enabling automated scheduling, transaction processing, and confirmation management. Collaborated with cross-functional teams to gather project requirements, troubleshoot technical issues, and improve website functionality through continuous updates and feature enhancements. Applied modern web development best practices, including clean code architecture, responsive design principles, and version control using Git, contributing to improved operational efficiency, enhanced user engagement, and a more streamlined digital experience for clients and end users.ode, React, typesrcipt, HTML, CSS

As a Lead Generation Specialist, I helped businesses find and connect with potential clients through online research and outreach. My responsibilities included searching for qualified leads, collecting contact information, managing lead lists, and organizing data using spreadsheets and CRM tools. I used platforms such as LinkedIn, company websites, and social media to identify potential customers and business opportunities. I also handled email outreach, follow-ups, and data entry while ensuring accurate and organized records. In addition, I assisted in generating leads for sales and marketing campaigns to help businesses increase clients and grow their network. I am detail-oriented, organized, and able to work independently while meeting daily lead generation targets and deadlines.