E-commerce & Admin Support VA | 15 Years Customer Service Experience

I have daily experience using Microsoft Excel in my retail job for data entry, organizing records, preparing daily sales reports, and assisting with monthly reporting. I am familiar with sorting, filtering, and maintaining accurate data for administrative tasks.

I have 8+ years of experience in customer service handling inquiries, resolving issues, and assisting customers through phone and in-person communication. I am skilled in communication, problem-solving, and maintaining customer satisfaction in fast-paced environments.

I have experience in administrative tasks such as organizing records, managing schedules, and processing documents. In my retail role, I prepared daily sales reports and assisted with monthly reporting. I am organized, detail-oriented, and able to handle multiple tasks efficiently.

have basic experience using Google Sheets for data entry, organizing information, and simple reporting tasks. I am more experienced with Microsoft Excel but am familiar with similar functions such as sorting, filtering, and maintaining records. I am willing to improve my Google Sheets skills as needed.

I have strong customer service and communication experience with skills in handling inquiries, engaging with customers, and assisting with scheduling-related tasks. I am confident in following instructions, working with scripts, and managing client interactions. I am eager to develop my skills further in appointment setting and remote sales support.

I have basic knowledge of GoHighLevel and am familiar with its CRM features, including contact management, pipeline tracking, and basic automation workflows. I am willing to learn and improve my skills further as needed.

I have strong administrative and customer service experience with skills in email management, data entry, scheduling, and online communication. I am detail-oriented, organized, and able to multitask efficiently in a remote work environment.