Joann

Real Estate Cold Caller/Cleaning Service Appointment Setter

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Overview

Looking for full-time work (8 hours/day)

at $8.28/hour ($1,600.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

January 28th, 2025

Profile Description

I bring 11 years of experience in the call center industry, specializing in customer service, sales, and team support. My background includes part-time work as an Appointment Setter for a U.S.-based cleaning service company, where I efficiently managed inbound inquiries and scheduled services. Additionally, I have over a year of experience as a Real Estate Cold Caller, successfully qualifying leads, building rapport, and setting appointments.

Throughout my career, I have consistently demonstrated strong communication skills, professionalism, and reliability in every role I undertake. I am also open to exploring opportunities as a Virtual Assistant and am actively seeking a trusted client who values professionalism, consistency, and growth.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 2 - 5 years

Led a team of customer service and sales agents by managing daily operations, monitoring call quality and performance metrics, providing coaching, and ensuring high customer service standards. Served as the liaison between management and staff, handled escalations, trained new hires, and consistently met productivity and service-level goals.

Real Estate » Cold Calling

Experience: 6 months - 1 year

I have 6–12 months of experience in real estate cold calling, handling outbound calls, lead qualification, and appointment setting. I am confident speaking with prospects, overcoming objections, and following scripts effectively. I maintain a positive attitude on calls and ensure accurate documentation of all lead interactions.

Customer Support

Experience: 5 - 10 years

I've been in the BPO industry for over 10 years and I bring a unique combination of customer service expertise and leadership experience and a proven track record in delivering good results.

Other Skills

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 112: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”