Results-driven Team Leader II with over 21 years of professional experience in sales, marketing, customer engagement, e-commerce support, and people leadership across the BPO, property management, and education sectors. Backed by 13+ years in leadership roles, with a strong track record of building high-performing teams, driving revenue growth, and delivering operational excellence in fast-paced production environments.
Recognized for expertise in sales strategy, customer acquisition, CRM utilization, funnel management, and KPI-driven decision-making. Extensive experience working closely with marketing, operations, and training teams to align business objectives with customer needs and performance outcomes. Adept at coaching, hiring, performance management, and developing talent to exceed targets and support long-term organizational success.
Leadership & Management
Team Leadership & Coaching
Performance Management & KPIs
Hiring, Screening & Talent Development
Workforce Planning & Succession Readiness
Performance Improvement Plans (PIPs)
“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.