Zaza

CS Team Lead / CSR / VA

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

January 22nd, 2025

Profile Description

With over nine years of combined leadership experience at ---------- Customer Service and ---------- Technical Support, I bring a proven track record of managing teams, improving performance, and delivering excellent customer service. I also worked as a CSR in an eCommerce company.

I have experience utilizing tools such as AC3, Salesforce, Kustomer, RingCentral, Shopify, Zendesk, Checkout Champ, Notion, Tableau, Power BI, Microsoft 365, Google Workspace, Slack, Microsoft Teams, Zoom, and Loom.

My personality type is ENTJ-A.
I am ready to start immediately.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Attention to Detail

Experience: 5 - 10 years

Office and Administration » Team Leadership

Experience: 5 - 10 years

Other Skills

Customer Support » Customer Service » Conflict resolution

Experience: 5 - 10 years

Office and Administration » Problem Solving

Experience: 5 - 10 years

Office and Administration » Decision Making

Experience: 5 - 10 years

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Lapu-Lapu, Cebu

Tests Taken: IQ
Score: 102: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”