Customer Support & E-commerce Specialist
With over five years of experience in BPO and e-commerce environments, I’ve built my career around delivering high-quality customer experiences across voice, chat, and
I’m passionate about clear communication, process improvement, and creating smooth customer journeys. I thrive in fast-paced environments where empathy, efficiency, and attention to detail matter.
How I can help you:
Customer support across chat,
Order management, warranties, and logistics coordination
CRM management and documentation
Team support, mentoring, and process alignment
Maintaining quality standards while meeting performance metrics
Experience: 2 - 5 years
The first account was a food delivery account where I handle the concerns of who delivers the food. The second account was a subscription delivery service account where I handle queries or concerns of customers who purchase the product. For my second account, I managed to be part of our leadership team when I got promoted as a subject matter expert and as an assistant team leader.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.