Bio
I am a dedicated and hardworking professional with over 15 years of diverse work experience, ranging from customer service and online teaching to quality control and confectionery arts. Throughout my career, I have developed strong communication skills, attention to detail, and a commitment to delivering quality results in every role I take on.
Lifestyle
I lead a balanced and goal-oriented lifestyle, valuing both personal growth and professional development. I believe in continuous learning—whether it’s acquiring new skills, improving my craft, or expanding my knowledge in different fields. I also prioritize time for family, personal hobbies, and self-care to maintain a healthy and productive routine.
Hobbies
In my free time, I enjoy cooking and exploring new recipes, watching movies, and immersing myself in Korean dramas. I’m also a fan of P-pop, especially the music of SB19, whose songs inspire and motivate me.
Past Work Experience
Online ESL Tutor – RareJob Inc. (2017–Present): Helping students improve their English proficiency through interactive online lessons.
Customer Service Representative – Alorica (2024–2025): Assisting customers with inquiries, concerns, and solutions in a professional manner.
Confectionery / Cake Decorator – Prime Delica, Japan (2015–2016): Creating visually appealing and high-quality cakes and desserts.
Cashier / Cake Decorator – Goldilocks Bakeshop Inc. (2009–2011): Managing transactions while ensuring product quality and presentation.
Production Operator / QC Inspector – Various Manufacturing Companies (2003–2007): Maintaining product quality standards and ensuring smooth production operations.
With a strong work ethic, adaptability, and dedication to excellence, I strive to bring value to any team or organization I join.
Experience: 1 - 2 years
Worked for a business credit bureau in the US. Assisted business people regarding their accounts.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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