Erica
Data Analyst | Healthcare Support | VA | Customer Service
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $3.76/hour ($454.54/month)
Bachelors degree
Last Active
July 2nd, 2026 (13 days ago)
Member Since
January 21st, 2025
Profile Description
I am a versatile professional with 8+ years of experience in Data Analysis, Administrative Support, and Customer Service, helping businesses streamline operations, improve efficiency, and deliver excellent client experiences. My cross-industry background in healthcare, e-commerce, and construction has equipped me with the ability to adapt quickly, solve problems effectively, and add value to diverse teams.
As a Data Analyst, I reviewed and processed over 1,000 Medicare claims monthly, reducing denial rates by 15% and boosting resolution speed by 20% through workflow improvements and accurate reporting. My strong command of tools such as Microsoft Excel, MedHOK, MedCompass, HRP, and Office Suite enables me to handle large volumes of data with precision.
In addition, I bring proven expertise in customer support, achieving a 90% resolution rate while assisting 200+ clients weekly, and in administrative assistance, where I optimized document management and scheduling for a multi-million solar power plant project.
If you are looking for a dependable, detail-oriented, and proactive professional who can support your business remotely, I’d be glad to bring my skills and experience to your team.
Top Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 1 - 2 years
Office and Administration » Team Collaboration
Experience: 2 - 5 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Office and Administration » Time Managment
Experience: 2 - 5 years
Office and Administration » Microsoft Power Point
Experience: 2 - 5 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 129
- DISC
- Dominance: 27
- Influence: 9
- Steadiness: 42
- Compliance: 22
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.