Joymarie

Virtual Assistant ||Executive Assistant,Sales,CSR,Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($1,090.91/month)

Bachelors degree

Last Active

June 29th, 2026 (9 days ago)

Member Since

January 17th, 2025

Profile Description

Hi, I'm Joymarie Palmones an experienced Executive Virtual Assistant and Sales Specialist with 4+ years of proven expertise in; Customer Service, Ecommerce (Amazon FBA/FBM), Billing, Home Warranty, and Tech Support.

I’ve worked with global brands and clients from various industries and countries like; Korea, China and USA. Handling inbound/outbound calls, live chat, email support, CRM management, lead generation, data entry, appointment setting, and upselling. I’m passionate about helping businesses operate efficiently while providing a seamless customer experience.

What I Can Help You With:
-Executive Virtual Assistance (Admin, Email, Calendar, Scheduling, Graphic Design, Video Edit and etc.)
-E-commerce Support (Amazon FBA/FBM Orders, Refunds, Returns, Disputes, ??Email, Chat, Inbound and Outbound Calls)
-CRM & Database Management (Salesforce, Trello, Slack, Follow-up Boss, ERP, Outlook)
-Lead Generation & Appointment Setting (SALES)
-Technical & Billing Support (Home Security and Telecommunications Account)
-Chat, Email, and Phone Support

Tools I’m Skilled In:
Salesforce | Google Voice | Google Suite | Shulex | Tidio | ERP (FBA/FBM) | Canva | Vimeo | Genesys | Podium | Platinum | and etc.

Clients love working with me because I’m professional, proactive, detail-oriented, and results-driven, always ensuring goals are met efficiently and clients feel supported every step of the way.

Let’s make your business operations smoother and your customers happier!

Top Skills

Customer Support » Sales Support

Experience: 2 - 5 years

• Vivint (account) • Trained from Tier 1,2,3,4 (troubleshooting CCTV cameras, car guard, smart hub panel, door and window sensors, processing payments and etc.) • Technical Sales Support and handled Moves Process for customers that our moving in to a new home/state. • Until promoted as Upgrades Representative – prioritizing doing an upsell for higher commission aside from our basic salary.

Customer Support » Customer Service

Experience: 2 - 5 years

I was trained as billing expert to process payments and billing disputes, handled outbound calls for lead generation, data entry and appointment setting. And I also did troubleshooting and Upsell for inbound calls.

Virtual Assistant

Experience: 1 - 2 years

Executive Assistant, Social Media Manager, Graphic Designer, Inside Sales Agent , Customer Service, Ecommerce and Sales ♥

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Baguio City, Benguet

Tests Taken: DISC
Dominance: 32%
Influence: 24%
Steadiness: 27%
Compliance: 17%

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”