As a versatile professional with experience spanning sound direction, video editing, technical support, and customer service, I excel in delivering high-quality solutions and innovative results across various industries. In sound direction and video editing, I have contributed to multiple projects, from pre-production sound design and original soundtrack composition to post-production audio editing and seamless video editing. I collaborate closely with teams to enhance the creative and technical aspects of productions, ensuring the final product is of the highest standard.
In customer service, I specialize in troubleshooting Internet, cable, and mobile phone services under Xfinity, consistently exceeding TNPS scores through empathy-driven support. My expertise extends to sales, where I actively pitch and promote a variety of Xfinity products, driving customer satisfaction and revenue. I work closely with team leadership to develop strategies for improving team performance and achieving outstanding results.
Recognized as Agent of the Week for June Fiscal, I pride myself on my ability to blend technical expertise, creativity, and a customer-first mindset to excel in every role. Whether working on a film set, providing customer support, or driving sales, I bring a proactive, solution-oriented approach to all challenges.
Experience: Less than 6 months
Experience: 1 - 2 years
Very Skilled
Experience: 6 months - 1 year
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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