Virtual Assistant | Customer Service | Sales & Admin Support

I have extensive experience using CRM systems such as Salesforce, HubSpot, Zoho CRM, GoHighLevel, and ServiceM8. I use CRM platforms to manage leads, track customer interactions, update client records, schedule appointments, and monitor sales pipelines. I also handle data entry, follow-ups, and workflow coordination to ensure smooth sales and customer service operations in remote environments.

Experienced in customer service handling inbound and outbound inquiries via phone, email, and chat. Skilled in resolving customer issues, managing CRM records, and ensuring high customer satisfaction in fast-paced environments.

Experienced Virtual Assistant handling customer service, CRM management, appointment scheduling, invoicing, data entry, and e-commerce support. Skilled in using tools like ServiceM8, Google Workspace, GoHighLevel and CRM systems in remote work environments.

Experienced in inbound sales and telemarketing handling high-volume calls, qualifying leads, assisting customers, and converting inquiries into sales. Skilled in customer communication, objection handling, and CRM-based sales support.

Experienced in outbound sales, cold calling, lead generation, and lead qualification. Skilled in handling objections, following up with prospects, and managing sales pipelines using CRM systems.

Experienced appointment setter handling inbound and outbound calls, lead qualification, scheduling, and CRM management. Skilled in coordinating calendars, confirming appointments, and maintaining accurate lead pipelines.

Experienced in inbound and outbound sale, prospecting, client communication, objection handling, and closing deals. Skilled in full-cycle sales and CRM pipeline management using Salesforce, HubSpot, Zoho, GoHighLevel and Servicem8.