Creative VA & Designer | Video Editor |Admin & Customer Service

Leveraged my BS Computer Science background to design user-friendly websites using Wix and Google Sites. Applied foundational principles in layout and design while continuously developing creative and technical skills.

With years of experience in the BPO and hotel industries, I specialize in providing excellent customer support through calls and emails. I handled billing concerns for a major telco company, and later built strong guest relations in the hotel industry, first in the Rewards department and then in Sales Reservations. I’m dedicated to delivering professional, friendly, and efficient service to help businesses build lasting client relationships.

As a Virtual Assistant with strong project management skills, I excel at coordinating tasks, managing timelines, and ensuring smooth communication across teams. I’m experienced in using project management tools like Trello and Asana to organize workflows, track progress, and meet deadlines efficiently. My proactive approach and attention to detail help keep projects on schedule and clients informed every step of the way.

I have a creative passion for video editing, sparked during the pandemic when I started filming and editing content for my TikTok account. Since then, I've enjoyed not just editing videos but also creating concepts and filming scenes myself. With a strong eye for creativity and storytelling, I continuously explore and improve my skills to bring ideas to life through video.

As a former corporate Admin Assistant, I provide reliable support with scheduling, email management, data entry, and document organization. I help streamline your operations so you can focus on growing your business.

I have strong creative skills and hands-on experience with Canva, starting from personal projects to professional designs. Constantly learning, exploring, and practicing, I also enhance my skills by watching tutorials and staying updated with design trends. My creativity was further sharpened through formal training at a VA academy, giving me a solid foundation to create eye-catching and effective designs.