Registered Nurse with 2+ years of experience as a Virtual Assistant supporting healthcare and business operations.
Highly experienced in administrative support, patient and client communications, scheduling, insurance billing review and claim submissions, content creation, website, social media management, SEO, and workflow optimization.
Organized, detail-oriented, and committed to improving efficiency while delivering exceptional client and patient experiences.
Experience: 1 - 2 years
Supported practice growth through website management, content creation, SEO, and social media administration.
Experience: 1 - 2 years
Facilitated review of billings and insurance inquiries, streamlining reimbursement processes and improving patient satisfaction. Claims processing (Sun Life, Medavie Blue Cross, Canada Life, GreenShield, Empire Life).
Experience: 1 - 2 years
Managed patient communications via SMS and email, ensuring timely follow-ups and enhancing patient engagement. Maintained accurate patient records while ensuring HIPAA compliance and data confidentiality. Coordinated end-to-end appointment scheduling for patients, optimizing clinic operations and reducing patient wait times by ~25%.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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