Jhon Mark B. Vergara
Tariji Zone 6, Tarlac City
09121107345/09946534019
Dear Hiring Manager,
I am excited to apply for the Customer Support Representative position/Email Chat Support. With almost a year of experience in cold calling and
In my previous roles, I successfully managed high volumes of calls and messages, building rapport with customers and offering tailored solutions to meet their needs. My ability to stay organized while managing multiple conversations at once has enabled me to consistently meet and exceed performance goals.
I am eager to bring my skills in communication and problem-solving to your team and contribute to your company’s success. I would welcome the chance to discuss how I can be an asset to the company.
Thank you for your time and consideration.
For more information here's my CV/Resume link:
Sincerely,
Mark Vergara
Experience: 6 months - 1 year
In my previous role, I specialized in handling customer inquiries and resolving concerns through Shopify, CRM systems, and Gorgias tools. I was responsible for providing prompt and effective support, ensuring a seamless experience for customers. Additionally, I had experience as a cold caller, where I proactively reached out to potential customers, engaging them in meaningful conversations and qualifying leads to identify new business opportunities.
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