I’m a dedicated Virtual Assistant with hands-on experience as a Patient Care Coordinator in a fast-paced healthcare setting. I specialize in appointment scheduling, patient communication, prescription coordination, and managing high call volumes (40–60 calls daily) using EMR systems like Epic.
I am highly organized, detail-oriented, and a fast learner, currently expanding my skills in tools like eCW and practicing medical scribing. I’m committed to providing efficient, reliable support to help businesses run smoothly.
WHAT SERVICES I CAN DO FOR YOU?
• Appointment Scheduling
• Prescription Refills
• Chart preparation & Patient information management
• Insurance Verification
Feel free to contact anytime! I would be happy to hear from you
Experience: 2 - 5 years
4 years experience in customer service virtual and face to face
Experience: Less than 6 months
Experience: 6 months - 1 year
Had 6 months experience in handling United Healthcare Medicare and Medicaid plan. 9 months experience in handling Cigna International Employer plan
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Healthcare Account / Cigna International Health plan Double skilled in member and provider calls inbound/outbound Assists providers regarding claims, prior authorization and benefits Assists customers regarding benefits & general inquiries
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