Virtual Assistant

During my academic years, we had to create content on a topic of our choice. We chose mental health awareness, especially during the COVID-19 pandemic. As part of the project, we made videos and infographics to spread awareness about mental health. I set up a Facebook page and a YouTube channel for the project. Throughout the process, we worked on creating content and promoting our page and channel.

I have hands-on experience in project management, where I’ve helped plan, organize, and track the progress of various projects and events during my two internship and academic years. I’ve worked on coordinating tasks, setting deadlines, and ensuring everything runs smoothly.

I have gained customer service experience in every job I’ve had, including my internship at the Social Security System and working as a front desk staff, where I assisted customers with their needs.

My job as a front desk staff required me to handle basic administrative tasks in the office. This included answering phone calls, managing emails, scheduling appointments, and greeting visitors. I was also responsible for organizing office documents, maintaining filing systems, and assisting with data entry.

During my academic years, I actively worked on graphic design, creating posters, infographics, and editing videos for our projects.