Virtual Assistant & Customer Support Specialist with experience supporting US-based companies in both corporate and small business environments. I specialize in handling high-volume customer communication, technical support, and escalations.
I also support day-to-day operations, including scheduling and dispatch, internal coordination, insurance-related documentation, and inbound and outbound sales support such as lead qualification, quoting, and booking appointments.
I work independently, follow existing processes, and take representing a business seriously, balancing rapport and professionalism in every customer interaction.
My most recent role was an approval specialist for a public adjusting firm/construction company, where I helped homeowners win their insurance claims.
I am open to full-time or part-time opportunities where I can bring value to growing teams.
Watch my introduction video:
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
NEMT and Roofing
Experience: 1 - 2 years
Negotiating with clients and Insurance Adjusters
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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