Agnes

Virtual Assistant with Bookkeeping and NDIS expertise

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

January 8th, 2025

Profile Description



QuickBooks Online Bookkeeper | Customer Support Specialist | NDIS Admin Assistant

Detail-oriented Virtual Assistant with experience in QuickBooks Online bookkeeping, invoicing, billing, account reconciliation, and accounts receivable follow-ups. Skilled in delivering excellent customer support through phone, email, and chat while maintaining accurate records and resolving inquiries efficiently.

Trained in NDIS administration with hands-on shadowing experience in rostering, participant and support worker coordination, compliance documentation, and administrative support. Highly organized, proactive, and committed to helping businesses maintain smooth operations and exceptional client service.

Top Skills

Experience: 5 - 10 years

Working as a Customer Service Representative / Service Delivery Manager for QuickBooks Online for 7 years.

Experience: Less than 6 months

Comfort with initiating calls to potential customers (cold leads) to introduce QuickBooks Online and maintain relationships with existing clients. Ability to effectively pitch QuickBooks Online benefits and overcome objections to close sales. Tailoring QuickBooks Online features to the specific needs of different businesses (e.g., freelancers, small businesses, etc.). Determining whether a lead is a good fit for QuickBooks Online based on their needs and budget.

Experience: Less than 6 months

Handle chat support for Quickbooks online

Other Skills

Experience: Less than 6 months

Ability to solve common QuickBooks Online issues, whether they are related to accounts, data sync, or system configurations. Knowledge of best practices to keep financial and client data secure within QuickBooks Online. Ability to configure QuickBooks Online for different business types.

Experience: Less than 6 months

Excellent communication skills to interact with clients, understand their requirements and provide solutions. Ability to resolve client issues related to QuickBooks Online with a focus on customer satisfaction. Offering training to clients on how to best utilize QuickBooks Online and providing ongoing support.

Experience: 6 months - 1 year

Basic Information

Age
41
Gender
Female
Website
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Address
Consolacion, Cebu
Tests Taken
IQ
Score:  116
English
B2(Upper Intermediate)
Government ID
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