May

Customer Support & Administrative Support Specialist

Verified

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $3.80/hour ($736.00/month)

Bachelors degree

Last Active

July 12th, 2026 (2 days ago)

Member Since

January 6th, 2025

Profile Description

I am a reliable Customer Support Virtual Assistant with over 7 years of experience supporting international clients in customer service, administrative tasks, and healthcare operations.

I have hands-on experience working with subscription-based brands, handling recurring billing issues, cancellations, renewals, plan changes, and account management. I'm confident communicating with customers via email, chat, and phone, and I always aim to provide clear, empathetic, and professional support.

I also have a strong background in medical billing and insurance processing, working with EMR/EHR systems while maintaining strict HIPAA compliance. I'm highly organized, detail-oriented, and comfortable working independently in a remote setup.

I'm looking for a long-term role where I can support customers, help reduce churn, and grow with the company.

Top Skills

Office and Administration

Experience: 5 - 10 years

My administrative expertise includes managing emails, data entry, and handling confidential information with discretion.

Customer Support » Customer Service

Experience: 5 - 10 years

With years of experience in customer service, I have developed excellent communication and problem-solving skills, ensuring client satisfaction and fostering positive relationships.

Office and Administration » Time Managment

Experience: 5 - 10 years

Proficient in time management and multitasking

Other Skills

Office and Administration » Communication

Experience: 5 - 10 years

Excellent verbal and written communication skills.

Professional Services » Medical Services » Medical Billing

Experience: 1 - 2 years

Processed and managed patient billing and insurance claims. Ensured compliance with healthcare billing regulations. Verified patient information for accurate record-keeping.

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: VALENZUELA CITY, METRO MANILA

Tests Taken: IQ
Score: 103: DISC
Dominance: 28%
Influence: 20%
Steadiness: 17%
Compliance: 35%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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